Clearly, lots of work went into building a tech platform which enables such integrations.
Besides this there multiple other resources for building chatbots on Viber like this chatbot example on GitHub. For example, here is a blog post on how to build a chatbot on Viber without development, just using a Google spreadsheet. So far they have been publicly encouraging to build on their platform in various channels. Viber provides open APIs and documentation to build chatbots. Our Eddy Travels chatbot will then get blocked from sending any messages and/or removed? (This is still not explained anywhere by Viber). Because of this, we will not pay for the upcoming charge. If users can't find you and you can't reach them, the chatbot is useless. However, Viber does not have any built-in ways to promote chatbots, and there are no self-service features for developers or advertisers. We got valuable feedback from the first real users on Viber and a number of Viber employees. Viber was the 1st platform where we launched Eddy Travels assistant. Developers will choose to build on Facebook Messenger, Whatsapp, Telegram, etc and direct their future marketing budgets there.įirstly, I'm sad that we will lose our Viber chatbot. My prediction is that this will stop all new chatbot development on Viber. Summary: from April 2019, all chatbots on Viber that send messages to users will have to pay $4.5k per month. Lots of questions followed, so here goes my attempt to explain why charging chatbot creators is a bad idea. My comments got featured in a Techcrunch article about the recent change in the Rakuten Viber chatbot platform from free to paid.
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